Sorry for the issue, it’s been reported by others as well. Our app is fully based on the web version of WhatsApp, and according to downdetector.com it seems like a global issue, but does not effect everyone. In our environment the issue can’t be reproduced.

We really hope it will be fixed soon on WhatsApp’s side, there is nothing we can do to fix it. We do not think the conversation history is lost, it seems like a display issue. We have contacted WhatsApp support, see their answer below.

"Sorry for the inconvenience. We are aware of the issue and we are working on fixing it in a future update of WhatsApp. Unfortunately, we can't comment on any future release dates at this time. - Request #291512980851220"

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